AR Calling (Accounts Receivable Follow‑up)

Persistent insurance and patient follow‑ups that cut days in A/R, resolve denials, and recover underpayments. DeehealthIQ runs disciplined AR playbooks inside your system so cash moves faster.

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Service Overview

DeehealthIQ’s AR specialists prioritize and work every balance with clear next steps and timelines. We handle payer outreach, corrected claims, appeals, underpayment recovery, and patient balance communications—documenting each action with references and outcomes in your EHR/PM.

Core Capabilities: Structured Follow‑ups & Denial Resolution

We manage the full AR cycle from first touch to paid, with audit‑ready notes

Worklist Prioritization & Aging Buckets

  • Dynamic queues by payer, balance, age bucket, and denial code
  • Timers and SLAs for follow‑up cadence and escalation

Insurance Follow‑ups & Status

  • Claim status checks, reprocessing, pending document requests
  • COB and secondary/tertiary billing run‑outs
  • Reference IDs and contact details captured for each touch

Denial Management & Appeals

  • CARC/RARC triage by root cause (eligibility, coding, billing, medical necessity)
  • Corrected claims and appeal packages with supporting documentation
  • Timely filing and appeal deadlines tracked with alerts

Underpayment Recovery & Variance Analysis

  • Compare payments to fee schedules and contract rates
  • Identify short‑pays, bundling issues, and recoupments
  • Pursue adjustments with payer‑specific evidence

Patient Balance Outreach

  • Clear explanations of balances and options; payment plans when applicable
  • Scripted, compassionate outreach; small‑balance sweeps
  • Integration with statement cycles and online payment links

System Integration & Reporting

  • Work inside your EHR/PM and clearinghouse dashboards
  • Daily AR log with actions, owners, and next steps
  • Weekly KPIs: days in A/R, touch rate, recovery %, and dollars at risk

Security & Compliance

  • HIPAA‑aligned processes, least‑privilege access, and BAA coverage
  • Encrypted channels and audit trails for all payer/patient communications

Key Benefits

Our AR program accelerates collections and reduces preventable write‑offs.

  • Lower days in A/R — Structured cadence and escalations move claims faster.
  • Higher recovery rates — Focused follow‑ups and appeals resolve stuck balances.
  • Reduced write‑offs — TFL and underpayment monitoring prevents avoidable losses.
  • Better visibility — Dashboards show status, timelines, and dollars by bucket.
  • Improved patient experience — Clear options reduce confusion and inbound calls.
Experienced analysts

Specialty‑aware teams with current payer rules.

Technology‑driven worklists

Automated reminders and priority queues.

Seamless integration

Work directly in your EHR/PM and clearinghouse

Transparent reporting

Days in A/R, touch rate, recovery%, denial mix.

Process Blueprint

Why Partner with DeehealthIQ for A/R

We’re platform‑agnostic and outcome‑driven. Our certified informatics team reduces disruption, aligns builds to clinical reality, and publishes KPIs you can trust.

Talk to an AR specialist
Next‑Step Conversation

Close your revenue gaps

Share your payer mix, aging report, and top denial categories—we’ll configure a 30–60 day pilot and show KPI lift before scale‑up.

Phone

+91 8328191964

Email

info@deehealthiq.com

Address

FLAT NO 125, PAPAMPETA, BHGYANAGAR, Ramnagar Ananthapur, AP- 515004.

Get in Touch

Schedule a consultation

Prefer a quick call? We’ll review your AR buckets, edits/denials, and timelines, then map a prioritized fix list.

FAQs

Many practices see 15–25% improvement in 60–90 days as cadence and escalations stabilize.

Eligibility, coding, billing, medical necessity, COB, prior auth, duplicate, and more—with CARC/RARC RCA and appeals.

Yes—we work in your system and document actions with reference IDs.

Yes—patient outreach, plans, and small‑balance sweeps aligned

Start your A/R turnaround today

Reduce days in A/R and prevent write‑offs with structured follow‑ups, denial resolution, and underpayment recovery. Share your aging report and KPIs—we’ll configure a pilot in 2–3 weeks.

Schedule a call